iScanPhotoApp help

Short, step-by-step answers: the same ones you’ll find under Help inside iScanPhotoApp. Click a question to see how. Nothing here can change or delete your original photos, and almost everything can be undone with Ctrl + Z.

Getting photos in

Add the photos already on my computer
  1. Open “Folders on this PC”.
  2. Choose “Choose a folder…” and pick the folder with your pictures (for example, Pictures).
  3. That’s it: iScanPhotoApp looks through it and keeps up with new photos by itself. Your files stay where they are.

In iScanPhotoApp: Folders on this PC, in the list on the left.

Copy photos from my phone, camera or memory card
  1. Plug it into the computer with its cable (or put the card in a card reader).
  2. iPhone: unlock it and tap “Trust”. Android: tap the USB message and choose “File transfer”.
  3. Open “Camera, phone or card” and choose “Import new photos and videos”. Only new ones are copied.

In iScanPhotoApp: Camera, phone or card, in the list on the left.

Send photos from my phone without a cable
  1. Open “Phone (Wi-Fi) & family” and choose “Start phone backup”.
  2. Point your phone’s camera at the square code and tap the link.
  3. Choose the photos to send. Your phone and computer must be on the same Wi-Fi.

In iScanPhotoApp: Phone (Wi-Fi) & family, in the list on the left.

Scan old prints or papers
  1. Turn on the scanner and open “Scan prints & papers”.
  2. Put several prints on the glass with a little space between them, and press Scan. Each one becomes its own photo.
  3. For letters and certificates, choose “A document (PDF)”.

In iScanPhotoApp: Scan prints & papers, in the list on the left.

People and finding photos

Tell it who people are
  1. Open “Who is this?”. It shows groups of the same face.
  2. Type the name and press Enter.
  3. From then on it suggests that person in other photos: just click “Yes”.

In iScanPhotoApp: Who is this?, in the list on the left.

Find all the photos of someone
  1. Open “People” and click the person.
  2. Or on “Photos”, type their name in “Find photos of…”. Add a second name to find them together.

In iScanPhotoApp: People, in the list on the left.

Search in my own words
  1. On “Photos”, type something like “Grandma in the 70s”, “Emma at the beach” or “Christmas 2015”, and press Search.

In iScanPhotoApp: Photos, the first page.

Build our family tree
  1. Open “Family tree” and click someone.
  2. Under “Add to the family”, choose parent, partner or child and type the name.
  3. Already have a tree on Ancestry or FamilySearch? Download it as a GEDCOM file and choose “Import GEDCOM…”.

In iScanPhotoApp: Family tree, in the list on the left.

Fixing and sharing

Fix the date on an old photo
  1. Open the photo and choose “Add date…” (or “Edit date…”).
  2. Not sure of the exact day? Pick “Around a year” or “In a decade”.
  3. Many photos at once: tick “Needs a date” on Photos, choose Select, pick them, then “Set date…”.

In iScanPhotoApp: Photos, the first page.

Crop a photo, straighten it or make it brighter
  1. Open the photo and choose “Edit…”.
  2. Try “Auto fix” first. Use the sliders for brightness, contrast, color and warmth.
  3. Choose “Crop & straighten” to cut it to size (4 × 6, 5 × 7, 8 × 10 or any shape), then “Done cropping”.
  4. Choose “Save a copy”. Your original isn’t changed.

In iScanPhotoApp: Photos, the first page.

Repair a faded or scratched photo
  1. Open the photo and choose “Restore…”.
  2. Pick what to fix (scratches, colors…) and compare before and after.
  3. The repaired copy is saved next to the original; the original isn’t changed.

In iScanPhotoApp: Photos, the first page.

Make an album
  1. On Photos, choose “Select” and click the photos you want.
  2. Choose “Add to album…” and type a new album name.

In iScanPhotoApp: Albums, in the list on the left.

Copy photos to a USB stick or to send
  1. On Photos, choose “Select” and pick the photos (or none, for everything shown).
  2. Choose “Export…” and pick where to put the copies.

In iScanPhotoApp: Photos, the first page.

Back up my photos
  1. Plug in an external drive.
  2. Open “Backup & keepsakes”, choose the drive, then “Back up now”.
  3. Next time, only new and changed photos are copied. iScanPhotoApp reminds you when it’s been a while.

In iScanPhotoApp: Backup & keepsakes, in the list on the left.

Make a copy of our photos the family can open anywhere
  1. Open “Backup & keepsakes” and find “Keepsake copy”.
  2. Give it a title and choose “Make a keepsake copy…”, then pick a USB drive or folder.
  3. Anyone can open “Open me.html” on it in a web browser: photos, names, stories and the family tree, nothing to install.

In iScanPhotoApp: Backup & keepsakes, in the list on the left.

Record the story behind a photo
  1. Open the photo. Under “The story”, type it, or choose “Record the story” and talk.
  2. Choose “Stop recording” when you’re done; it’s kept with the photo.
  3. You can also note where the original print is kept (“Box 3, red album”).

In iScanPhotoApp: Photos, the first page.

Scan a stack of photos with a photo feeder
  1. For sheet-fed photo scanners such as the Canon RS40 or Epson FastFoto: install the scanner’s driver from its maker’s website.
  2. On “Scan prints & papers”, choose the scanner, “Photos (prints)”, and “The feeder, both sides”. Load the stack and choose “Scan the stack”.
  3. Each print is saved as its own photo as it comes through. Writing on the back is kept with its photo; blank backs are left out.

In iScanPhotoApp: Scan prints & papers, in the list on the left.

Scan slides or negatives
  1. Switch on your scanner’s film adapter and put the film in its holder.
  2. On “Scan prints & papers”, choose “Slides or negatives (film)” and the kind of film.
  3. Each frame is saved as its own photo, negatives turned into positives. Already scanned a negative? Open it, choose “Edit…” and “Is this a scanned negative?”.

In iScanPhotoApp: Scan prints & papers, in the list on the left.

Organize albums into boxes and collections
  1. Open an album and type a name under “New album inside this one”.
  2. Or choose “Put this album inside” to move it into another album, like “Carter Family Archive › Box 3”.

In iScanPhotoApp: Albums, in the list on the left.

Keep some photos private
  1. Open the photo, then “Photographer, rights & privacy”, and tick “Private”.
  2. Or select many photos and choose “Photographer, rights & privacy…”.
  3. Private photos stay in your library and backups, but not in keepsake copies or family sharing.

In iScanPhotoApp: Photos, the first page.

Share names with a family member’s computer
  1. Both computers need iScanPhotoApp and the same Wi-Fi.
  2. On one: “Let another PC sync with this one”. On the other: “Sync with another PC” and type the code shown.

In iScanPhotoApp: Phone (Wi-Fi) & family, in the list on the left.

Keyboard shortcuts

← →Previous / next photo
FFavorite
1 – 5Stars (0 to clear)
EscClose the photo
Ctrl + ZUndo the last change
Enter or SScan (on the Scan page)

The whole manual

Still stuck?

Email support@iscanphoto.com and tell us what you were trying to do: we reply within one business day. If something went wrong, iScanPhotoApp keeps a short problem report under Settings › Problem reports that you can read and send with one click. It never includes your photos or names.