iScanPhotoApp help
Short, step-by-step answers: the same ones you’ll find under Help inside iScanPhotoApp. Click a question to see how. Nothing here can change or delete your original photos, and almost everything can be undone with Ctrl + Z.
Getting photos in
Add the photos already on my computer
- Open “Folders on this PC”.
- Choose “Choose a folder…” and pick the folder with your pictures (for example, Pictures).
- That’s it: iScanPhotoApp looks through it and keeps up with new photos by itself. Your files stay where they are.
In iScanPhotoApp: Folders on this PC, in the list on the left.
Copy photos from my phone, camera or memory card
- Plug it into the computer with its cable (or put the card in a card reader).
- iPhone: unlock it and tap “Trust”. Android: tap the USB message and choose “File transfer”.
- Open “Camera, phone or card” and choose “Import new photos and videos”. Only new ones are copied.
In iScanPhotoApp: Camera, phone or card, in the list on the left.
Send photos from my phone without a cable
- Open “Phone (Wi-Fi) & family” and choose “Start phone backup”.
- Point your phone’s camera at the square code and tap the link.
- Choose the photos to send. Your phone and computer must be on the same Wi-Fi.
In iScanPhotoApp: Phone (Wi-Fi) & family, in the list on the left.
Scan old prints or papers
- Turn on the scanner and open “Scan prints & papers”.
- Put several prints on the glass with a little space between them, and press Scan. Each one becomes its own photo.
- For letters and certificates, choose “A document (PDF)”.
In iScanPhotoApp: Scan prints & papers, in the list on the left.
People and finding photos
Tell it who people are
- Open “Who is this?”. It shows groups of the same face.
- Type the name and press Enter.
- From then on it suggests that person in other photos: just click “Yes”.
In iScanPhotoApp: Who is this?, in the list on the left.
Find all the photos of someone
- Open “People” and click the person.
- Or on “Photos”, type their name in “Find photos of…”. Add a second name to find them together.
In iScanPhotoApp: People, in the list on the left.
Search in my own words
- On “Photos”, type something like “Grandma in the 70s”, “Emma at the beach” or “Christmas 2015”, and press Search.
In iScanPhotoApp: Photos, the first page.
Build our family tree
- Open “Family tree” and click someone.
- Under “Add to the family”, choose parent, partner or child and type the name.
- Already have a tree on Ancestry or FamilySearch? Download it as a GEDCOM file and choose “Import GEDCOM…”.
In iScanPhotoApp: Family tree, in the list on the left.
Fixing and sharing
Fix the date on an old photo
- Open the photo and choose “Add date…” (or “Edit date…”).
- Not sure of the exact day? Pick “Around a year” or “In a decade”.
- Many photos at once: tick “Needs a date” on Photos, choose Select, pick them, then “Set date…”.
In iScanPhotoApp: Photos, the first page.
Crop a photo, straighten it or make it brighter
- Open the photo and choose “Edit…”.
- Try “Auto fix” first. Use the sliders for brightness, contrast, color and warmth.
- Choose “Crop & straighten” to cut it to size (4 × 6, 5 × 7, 8 × 10 or any shape), then “Done cropping”.
- Choose “Save a copy”. Your original isn’t changed.
In iScanPhotoApp: Photos, the first page.
Repair a faded or scratched photo
- Open the photo and choose “Restore…”.
- Pick what to fix (scratches, colors…) and compare before and after.
- The repaired copy is saved next to the original; the original isn’t changed.
In iScanPhotoApp: Photos, the first page.
Make an album
- On Photos, choose “Select” and click the photos you want.
- Choose “Add to album…” and type a new album name.
In iScanPhotoApp: Albums, in the list on the left.
Print a photo
- Open the photo, choose “More ▾”, then “Print…”.
Copy photos to a USB stick or to send
- On Photos, choose “Select” and pick the photos (or none, for everything shown).
- Choose “Export…” and pick where to put the copies.
In iScanPhotoApp: Photos, the first page.
Back up my photos
- Plug in an external drive.
- Open “Backup & keepsakes”, choose the drive, then “Back up now”.
- Next time, only new and changed photos are copied. iScanPhotoApp reminds you when it’s been a while.
In iScanPhotoApp: Backup & keepsakes, in the list on the left.
Make a copy of our photos the family can open anywhere
- Open “Backup & keepsakes” and find “Keepsake copy”.
- Give it a title and choose “Make a keepsake copy…”, then pick a USB drive or folder.
- Anyone can open “Open me.html” on it in a web browser: photos, names, stories and the family tree, nothing to install.
In iScanPhotoApp: Backup & keepsakes, in the list on the left.
Record the story behind a photo
- Open the photo. Under “The story”, type it, or choose “Record the story” and talk.
- Choose “Stop recording” when you’re done; it’s kept with the photo.
- You can also note where the original print is kept (“Box 3, red album”).
In iScanPhotoApp: Photos, the first page.
Scan a stack of photos with a photo feeder
- For sheet-fed photo scanners such as the Canon RS40 or Epson FastFoto: install the scanner’s driver from its maker’s website.
- On “Scan prints & papers”, choose the scanner, “Photos (prints)”, and “The feeder, both sides”. Load the stack and choose “Scan the stack”.
- Each print is saved as its own photo as it comes through. Writing on the back is kept with its photo; blank backs are left out.
In iScanPhotoApp: Scan prints & papers, in the list on the left.
Scan slides or negatives
- Switch on your scanner’s film adapter and put the film in its holder.
- On “Scan prints & papers”, choose “Slides or negatives (film)” and the kind of film.
- Each frame is saved as its own photo, negatives turned into positives. Already scanned a negative? Open it, choose “Edit…” and “Is this a scanned negative?”.
In iScanPhotoApp: Scan prints & papers, in the list on the left.
Organize albums into boxes and collections
- Open an album and type a name under “New album inside this one”.
- Or choose “Put this album inside” to move it into another album, like “Carter Family Archive › Box 3”.
In iScanPhotoApp: Albums, in the list on the left.
Keep some photos private
- Open the photo, then “Photographer, rights & privacy”, and tick “Private”.
- Or select many photos and choose “Photographer, rights & privacy…”.
- Private photos stay in your library and backups, but not in keepsake copies or family sharing.
In iScanPhotoApp: Photos, the first page.
Keyboard shortcuts
| ← → | Previous / next photo |
| F | Favorite |
| 1 – 5 | Stars (0 to clear) |
| Esc | Close the photo |
| Ctrl + Z | Undo the last change |
| Enter or S | Scan (on the Scan page) |
The whole manual
Still stuck?
Email support@iscanphoto.com and tell us what you were trying to do: we reply within one business day. If something went wrong, iScanPhotoApp keeps a short problem report under Settings › Problem reports that you can read and send with one click. It never includes your photos or names.